Course Icon Personal Effectiveness Training

E-mail Etiquette Workshop

0800 1337 401

Course Objectives

E-mail Etiquette Workshop

Who Should Attend the Course?

This event is for anyone who has to write and reply to e-mails within a business environment, and who is unfamiliar with the process, content and style of business e-mails and their format

Course Outline

  • E-mail purpose + outcomes
  • E-mail styles – formal + informal - greetings and signatures
  • E-mail content – business + personal
  • E-mail structure - layout + length
  • E-mail grammar - spellchecking and proof-reading
  • E-mail copies - CCs and blind copies BCCs
  • E-mail laws + penalties
  • E-mail filing
See all of the available Seven Institute Personal Development Courses