Personal Effectiveness Training

E-mail Etiquette Workshop

Course Objectives

Who Should Attend the Course?

This event is for anyone who has to write and reply to e-mails within a business environment, and who is unfamiliar with the process, content and style of business e-mails and their format

Course Outline

E-mail purpose + outcomes
E-mail styles – formal + informal - greetings and signatures
E-mail content – business + personal
E-mail structure - layout + length
E-mail grammar - spellchecking and proof-reading
E-mail copies - CCs and blind copies BCCs
E-mail laws + penalties
E-mail filing

See all of the available Seven Institute Personal Development Courses

Personal Effectiveness Training Options

Assertiveness and Confidence
Emotional Intelligence Workshop
Influence, Persuade, and Negotiate
Time Management
Time Management Workshop
Effective Communication
E-mail Etiquette Workshop