General Management Training
Manage, Motivate and Lead
Course Objectives
- Understand the difference between management & leadership
- Be able to define what your role is as a manager and leader
- Outline what your personal impact is using Insights Discovery
- Understand your personality type and impact using Insights Discovery
- Understand the factors of engagement and motivation
- Explore the concepts of emotional intelligence
- Understand the importance of performance management to the organisation, managers and individual employees.
- Understand how to identify your high and low performers
- Gain some awareness of potential feedback options
- Discover how to hold a difficult conversation
- Gain awareness of coaching in a workplace setting
- Look at various learning styles people may have
- Explore Transactional Analysis and how it effects relationships at work
Who Should Attend
This two-day workshop is aimed at existing managers and leaders within an organization. It is suitable for managers at all levels of the organization from new starters to experienced seniors.
Syllabus
- Management v Leadership
- The Role of a Manager/Leader
- Insights Discovery profile session
- The Shadow of a Leader
- Employee Engagement
- Emotional Intelligence
- Situational Leadership
- Performance Management
- Transactional Analysis
- Giving Feedback
- Difficult Conversations
- Workplace Coaching
- VARK Learning Styles