Change Management Training

Change Management

0800 1337 401

Course Objectives

List the steps necessary for preparing a change strategy and building support for the change
Describe the WIFM – the individual motivators for change
Use needed components to develop a change management and communications plans, and to list implementation strategies
Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
Use strategies for aligning people with a change, appealing to emotions and facts
Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency
Explain the importance of flexibility in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility

Course Syllabus

Module One: Getting Started

Workshop Objectives

Module Two: Preparing for Change

Defining Your Strategy

Building the Team

Module Three: Identifying the WIFM

What’s in it for Me?

Building Support

Module Four: Understanding Change

Influences on Change

Common Reactions to Change

Tools to Help the Change Process

Module Five: Leading and Managing the Change

Preparing and Planning

Delegating

Keep the Lines of Communication Open

Coping with Pushback

Module Six: Gaining Support

Gathering Data

Addressing Concerns and Issues

Evaluating and Adapting

Module Seven: Making it All Worthwhile

Leading Status Meetings

Celebrating Successes

Sharing the Results and Benefits

Module Eight: Using Appreciative Inquiry

The Four Stages

The Purposes of Appreciative Inquiry

Examples and Case Studies

Module Nine: Bringing People to Your Side

A Dash of Emotion

Plenty of Facts

Module Ten: Building Resiliency

What is Resiliency?

Why is It Important?

Five Easy Steps for the Leader and the Individual

Module Eleven: Building Flexibility

What is Flexibility?

Why is it Important?