
Twitter Introduction 1 Day Course
Objectives & Expected Outcomes
Understand the route that your business will need to take to maximise potential from Twitter. Understand where changes and implementations may be needed and how to plan for Twitter use.
Pre-Requisites
To have a basic computing knowledge. Personal accounts on some social networking sites (including but not essentially Twitter) will be beneficial. Access to business Twitter account (if existing) may also be beneficial.
Subjects
Introduction to Twitter
What is Twitter? | Why is it so popular? | Why bother? | Followers
The Importance and Power of Twitter
Mobile Notifications | News Breaking | Mass Cultural Shifts | Customer Service
Twitter Conventions
Character Limitations | Short urls | Images | Videos | Terminology | Retweet | Direct Messages | #Hashtags | #ff etc | Trending | Lists | Replies | Mentions | Favouriting
Understanding Users
Platforms | Confirmed Users | Voyeurism | Right Audience | Why Follow?
Twitter for Business
Location (audience) | Choosing an Avatar, Header and Background | Choosing a username | Bio | Creating a User | Setting up an appropriate Business Profile Page | Attracting the right type of followers | What to tweet | Who to tweet | Where to tweet
How to use Twitter for YOUR Business
Multiple Accounts | Culture within the business | Positive and Progressive interactions | Alerts | Tweetdeck & Hootsuite | Buffering | Advertising through promoting tweets | Driving Twitter traffic | Twitter strategy for YOUR business | Moving forward
See all of the available Seven Institute Social Media Courses