Coaching Skills For Managers

Course Objectives

• Define coaching, mentoring and the GROW model.
• Identify and set appropriate goals using the SMART technique of goal setting.
• Identify the steps necessary in defining the current state or reality of your employee’s situation.
• Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
• Identify the benefits of building and fostering trust with your employee.
• Identify the steps in giving effective feedback while maintaining trust.
• Identify and overcoming common obstacles.
• Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
• Identify the difference between mentoring and coaching.

Who Should Attend

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

Experience Required

No Experience Required

Course Syllabus

Module One: Getting Started

Workshop Objectives

Module Two: Defining Coaching and Mentoring

What is Coaching?

What is Mentoring?

Introducing the G.R.O.W. Model

Module Three: Setting Goals

Goals in the Context of GROW

Identifying Appropriate Goal Areas

Setting SMART Goals

Module Four: Understanding the Realities

Getting a Picture of Where You Are

Identifying Obstacles

Exploring the Past

Module Five: Developing Options

Identifying Paths

Choosing Your Final Approach

Structuring a Plan

Module Six: Wrapping it All Up

Creating the Final Plan

Identifying the First Step

Getting Motivated

Module Seven: The Importance of Trust

What is Trust?

Trust and Coaching

Building Trust

Module Eight: Providing Feedback

The Feedback Sandwich

Providing Constructive Criticism

Encouraging Growth and Development

Module Nine: Overcoming Roadblocks

Common Obstacles

Re-evaluating Goals

Focusing on Progress

Module Ten: Reaching the End

How to Know When You’ve Achieved Success

Transitioning the Coachee

Module Eleven: How Mentoring Differs from Coaching

The Basic Differences

Blending the Two Models

Adapting the GROW Model for Mentoring

Focusing on the Relationship

See all of the available Seven Institute Leadership & Management Courses