Course Icon Recruitment Training

Recruitment and Selection

0800 1337 401

Course Objectives

  • Defining recruitment.
  • Understanding the selection process.
  • Recognizing the GROW model and how to set goals.
  • Preparing for the interview and question process.
  • Identifying and avoiding bias when making offers.
  • Discovering ways to retain talent and measure growth

Who Should Attend

Your employees are a vital part of determining the success of your business. Finding the best employees for each position requires strong recruitment strategies. Top talent will not always find you. You must seek out people to fill the positions that you have open. Recruiting the most qualified candidates will ensure that your employees keep your company running smoothly.

Experience Required

No experience required.

Course Syllabus

Getting Started

Housekeeping Items

The Parking Lot

Workshop Objectives

Pre-Assignment Review

Action Plans and Evaluation Forms

Introduction to Recruitment

What is Recruitment?

Challenges and Trends

Sourcing Candidates

RequirementsCase Study

Module Two: Review Questions

The Selection Process

Job Analysis and Descriptions

The Approach

The Recruitment Interview


Case Study

Module Three: Review Questions

Goal Setting

Using the G.R.O.W. Model

Identifying Goal Areas

Setting SMART Goals

Using a Productivity Journal

Case Study

Module Four: Review Questions

The Interview

Phone Interviews

Traditional Interviews

Situational Interviews

Stress Interviews

Case Study

Module Five: Review Questions

Types of Interview Questions

Direct Questions

Non-Direct Questions

Hypothetical or Situational Questions

Behavioral Descriptive Questions

Case Study

Module Six: Review Questions

Avoiding Bias in Your Selection

Expectancy Effect

Primacy Effect

Obtaining Bias Information


Case Study

Module Seven: Review Questions

The Background Check


Data Collection

Illegal Questions

Being Thorough without Being Pushy

Case Study

Module Eight: Review Questions

Making Your Offer

Outlining the Offer

Negotiation Techniques

Dealing with Difficult Issues

Sealing the Deal

Case Study

Module Nine: Review Questions

Orientation and Retention

Getting off on the Right Track

Your Orientation Program

The Checklist

Following Up

Case Study

Module Ten: Review Questions

Measuring the Results

Cost Breakdown

Employee Quality

Recruiter Effectiveness

Fine Tuning

Case Study

Module Eleven: Review Questions

Wrapping Up

Words from the Wise

Review of Parking Lot

Lessons Learned

Completion of Action Plans and Evaluations

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